Category: Customer Support

Introduction After two years of providing support, I finally experienced something unexpected—a tip! In the eight-year history of our company, this was the first time a customer offered a tip, making it an incredibly special moment for me. Here’s the story of how a support ticket for our WooCommerce Product Options plugin led to this…

At our support channel, we strive to provide the best assistance to our users, ensuring they can fully utilize our plugins. Recently, one of our users reached out with a unique requirement for the Posts Table Pro plugin. They needed to display posts in a table where admin users could see all posts, but regular…