Akramul Hasan
WordPress Support Engineer
I am Akramul Hasan
– WordPress Support Engineer
– WP Community Lover
– WP Core Contributor
Welcome to my page! I’m a passionate WordPress Support Engineer dedicated to empowering users through expert guidance and tailored solutions. With years of experience in troubleshooting, plugin development, and community engagement, I strive to make WordPress accessible and enjoyable for everyone.
Theme Development
Plugin Development
Technical Support
Customer Success
With over 11 years in the WordPress industry, I’ve successfully assisted over 1,700 users in resolving their WordPress challenges.
I have been developing custom themes and plugins for a wide range of projects, from small businesses to multinational companies. My expertise includes helping numerous eCommerce shops enhance their online presence and grow their businesses. I thrive in collaborative environments, having experience in both leading teams and working within large teams.
I am passionate about helping people resolve their WordPress issues, having actively assisted over 1,700 individuals in overcoming their challenges. Currently, I work at Barn2 Plugins, where I strive to make it easy for users to utilize our innovative products that solve real problems
11+
Years of Experience
1700+
Individuals has been served via support channels
300+
Website projects Completed
6
contribution badges
Experience
As an active contributor to WordPress and open-source projects, I have translated over 40 themes, plugins, and WordPress Core. I have also created 60+ replies to the support forum.
With strong skills in the following areas, I specialize in providing custom plugin development and tailored support experiences:
✅ Proficient in CSS, Vanilla Javascript, jQuery, React, PHP, MySQL
✅ Experienced with SSH, SSL, and WP CLI
✅ Expert in developing custom theme and plugin.
✅ Strong focus on WordPress security configuration to protect websites from vulnerabilities.
✅ Excellent communication and documentation skills that enhance customer support and ensure clarity in technical interactions.
✅ Proven track record of providing personalized support to clients, effectively resolving their WordPress challenges and enhancing their overall experience.
✅ Excellent communication and documentation skills to ensure clarity and efficiency in support interactions.
Since 2013, I’ve been immersed in the WordPress platform, gaining a solid understanding of WordPress ecosystem. I am well-versed in action and filter hooks and adept at applying custom hooks to modify the default behavior of WordPress and WooCommerce to meet specific client needs.
Job History
Mar 2024 – Present
Tier 2 Technical Support Engineer
Barn2 Plugins
Apr 2023 – Mar 2024
Technical Support Engineer
Elegant Themes
Mar 2021 – May 2023
Web Developer
Ethis Global Sdn. Bhd.
